Frequently Asked Questions
Everything you need to know about your VDM THE LABEL experience.
How long will it take for my order to arrive?
We offer worldwide express shipping. Standard domestic orders typically arrive within 3-5 business days, while international shipping can take between 5-10 business days depending on your location and customs processing.
What is your return policy?
We accept returns on all full-priced items within 30 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags and hygiene liners attached. Please note that sale items are final sale.
How do I know which size to choose?
Each product page features a detailed size guide to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our customer care team for personalized advice.
Are your products sustainably made?
Yes, sustainability is at our core. We utilize recycled materials, such as ECONYL® regenerated nylon, and implement eco-friendly manufacturing processes to minimize our environmental footprint while maintaining premium quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna for a flexible shopping experience.
Can I track my order once it has been shipped?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.